Frequently Asked Questions

The AS-CARS SERVICES private shuttle service offers you various means to make your reservation for your next transfer to or from Paris airports.

By Telephone : +33662866471‬
Complete the online quote form
By email :

You will then receive a confirmation by email or SMS, as well as an electronic invoice, if you have chosen online payment.

Check, cash from the driver, or via online payment with the stripe platform

For any transfer service between Paris and Roissy-CDG, Paris-Orly, Beauvais or Parisian train stations, you can pay for your reservation by check, cash or credit card with the driver AS-CARS SERVICES .

We use the secure payment system STRIPE for the online payment by credit card of a private transport service with driver AS-CARS SERVICES . All our prices are fixed in advance. Do not hesitate to request your free estimate on our website.

Yes, our tailor-made private transfer services include baby seats but only for VANs. You can request a baby seat and / or booster seat free of charge, within the limit of one baby seat and two booster seats maximum per vehicle, when booking your private shuttle AS-CARS SERVICES .

We recommend that you book your private transport service at least 48 hours in advance, to or from Paris airports, Montparnasse, Saint-Lazare or Gare du Nord stations. Thus, our team can process your reservation. Our private vehicles with driver are at your disposal every day 24 hours a day, even on Sundays and public holidays. Do not hesitate to call on AS-CARS SERVICES for your next Paris airport transfer!

Has your flight schedule been shifted? Did you have to change your business trip or your personal trip? If you need an emergency transfer to or from Roissy-CDG, Orly or Beauvais airports, contact us by phone. We will organize your transfer as soon as possible.

You have a last minute impediment and need to cancel your transfer reservation? Here are our cancellation fees:

Cancellation 48 hours before: No charge
Cancellation less than 48 hours before: 50% charge
Same day cancellation: 100% charge
Note: The costs of online payment are not refundable in the event of cancellation by you.

When you get off the plane or your train arrives, your private driver AS-CARS SERVICES is calling you. It is therefore imperative to turn on your mobile phone in order to be reachable. For a tailor-made transport service, you can also request that the driver AS-CARS SERVICES waiting for you at the baggage claim exit with a sign bearing your name (or on the station platform for train travel).

Also check out our meeting points with private shuttle drivers AS-CARS SERVICES .
In case of problem you can contact the planning service number.

The pick-up times must be respected. In case of delay of more than 5 minutes, it is imperative to contact us.

When you book online, you can enter the number of your flight or train as well as its origin. We can thus track your arrival time on the internet. If your means of transport is late, we adapt our schedule to accommodate you as well as possible on your arrival. The AS-CARS SERVICES driver will wait an hour after your arrival time. After this period and without any news from you, he will be forced to leave. We recommend that you keep your mobile phone open so that you can be reached.

Our private vehicles with driver are sedans and VANs.

AS-CARS SERVICES offers a private shuttle service with tailor-made driver. Tell us the time and your pick-up address. Our driver will pick you up from your hotel, your place of work, home, at the exit of your terminal or on the station platform. Our transfer service includes a door-to-door transport service. You can also consult the list of meeting points with the drivers AS-CARS SERVICES .

For your transfer by private shuttle with AS-CARS SERVICES driver , from or to Paris airports, you can bring one suitcase and one hand luggage per person. If you have more luggage, let us know by contacting our reservations department.